REFUND POLICY

Support Hello always try to resolve all the customer issues with minimum hassle and interactions. There are times when technicians might not be able to fix the problems as there are problems which cannot be resolved remotely or might be caused by faulty hardware. If for any reason you are not completely satisfied with the service, we will make all reasonable efforts to resolve the issue to you satisfaction. If you are still not satisfied with the service, we offer a money back policy as follows: 1) for our subscription-based plan the Money-Back Guarantee is valid for 30 days, beginning at the time of purchase. 2) For our incidental / "One Time Fix" Orders, the Money-Back Guarantee is valid for 30 days, beginning at the time of 1st Incident.